Hyatt Regency Kolkata

Dining at Waterside Cafe both buffet breakfast and dinner. Excellent Gym & Spa. Room was lovely like two years ago very comfortable beds with excellent housekeeping from Shubhasis and other staff. Warm welcome from reception particularly Ustab and Soumya plus PR Manager Prachi. We had a hired chauffeured service from hotel to visit our families at Howrah, excellent driver for three days running Subroto. As we had connection from Delhi Leela Ambience with their managers Srija and Prachi here, before coming here, proper warm welcome and surprise even when we entered room. As we moved to Hyatt Centric other end of city, we got a very warm welcome from there as Hyatt Regency made the transfer smooth

Well maintained beautiful property. I would like to mention a few staff who made a difference to my stay. The concierge, Soumya was excellent. Took the trouble to send location pins to drivers etc since many didn’t speak English. Agnivesh Roy at Travel desk was extremely kind and helped me with many of my travel requests. Last, the driver Chandran was excellent.

Upon check-in, we were warmly welcomed by the Lobby Manager, Mr. Raghav, and a member of the lobby staff whose name I believe was Anusha. Their welcome and hospitality set the tone for our stay, and we were pleasantly surprised with a complimentary upgrade to an expansive penthouse on the 6th floor, equipped with all modern amenities. The accommodation was huge, what I figures out it was at least 220 square meters, immaculate, and filled with natural light. Everything exceeded our expectations. My wife and son were particularly thrilled with the comfort of the room, and even asked me to write their feedback on their experience. The balcony offered an outstanding view of the lake, adding to the charm of our stay. The housekeeping staff maintained the room meticulously and provided excellent service throughout our visit. Thank you, Hotel Hyatt Regency, for making our stay truly memorable. Special thanks to the staff for their exceptional hospitality.

Good value for money. Restaurant breakfast was good. Staff were helpful and courteous. Well located near the Eastern Bypass with easy access to both the Airport (30 mins) and South Kolkata (30-40 mins).